Project Name: DC Public Schools (John Thompson/MacArthur)
Location: Washington, D.C.
Project Status: In Progress
Vertical: Education (K-12)
The Challenge: The Missing Control Key
In K-12 construction, the clock strictly stops when the school year starts. On this massive door and hardware project for DC Public Schools, the complex keying schedule hit a major roadblock right at the finish line: the school did not have the master control key needed to install the permanent hardware cores.
The Solution: Rapid Field Response
With the start of the school year looming, waiting days for a new control key to be cut and shipped wasn’t an option. Because IOS handles the entire lifecycle of our hardware, we had a copy of the control key securely on file.
The Execution: Beating the Bell
IOS immediately dispatched a team member to the sprawling campus with our copy of the control key. Our field team moved quickly from door to door, ensuring every single permanent core was installed, tested, and secured before the students arrived for the first day of classes.
The Bottom Line
When things go wrong in the field, you need a partner who can respond immediately. IOS’s technical hardware expertise and rapid field response ensured this massive school project crossed the finish line safely and on time.